Terms of Service

Media Stash is operated by QRAXISS LIMITED, a company registered in England and Wales (company number 17394500), with its registered office at 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom (“we”, “us”, “our”).

These terms govern your use of the Media Stash apps and websites, and of the optional account services at api.mediastash.app (together, the “Service”). By using the Service you agree to them. If you do not agree, do not use it.

Our Privacy Policy explains how we handle data and is part of these terms.

Media Stash is a media tracker for movies, series, books, and games. The apps work offline with a library stored on your device; this part needs no account.

We also offer an optional free account. Signing in gives you Media Stash-managed metadata, a public profile, following, notifications, a server backup of your library with sync on one device, and read-only collection links. A paid membership adds sync across multiple devices, collection editors, collaboration, and snapshots, and a hosted Up Next calendar subscription URL. We may add, change, or remove features, and some may be limited to certain platforms or plans. The Service is provided as it evolves; we do not promise any feature will always be available.

You must be at least 13 years old, or older if that is the minimum age to consent to online services where you live, and able to form a binding agreement. If you use the Service for an organization, you confirm you can accept these terms on its behalf.

You sign in with an enabled Google, Apple, Microsoft, GitHub, or Discord account; there is no separate password. You are responsible for that account, for activity on your devices, and for keeping your devices secure. Tell us promptly if you suspect unauthorized access. You can see and revoke signed-in devices in Settings.

Provide accurate information, keep to one account per sign-in identity, and do not share or sell access to your account. We are not affiliated with Google, Apple, Microsoft, GitHub, or Discord.

• Price. A membership costs USD 13.99 per year and renews automatically each year until you cancel. There is no monthly plan. The price and any taxes are shown before you buy. You can cancel renewal at any time, and your membership then runs to the end of the period you paid for.
• Trial. Every person gets one 14-day membership trial. It starts automatically on an account's first sign-in and needs no payment card. Accounts that already exist when membership launches get their trial from that day, and it counts as their one trial. If we reasonably believe a new account repeats an earlier trial, the account is created as a free account without a trial. A trial does not turn into a paid membership automatically.
• Codes and gifts. A membership code adds membership time on top of any time you already have, and may have a limited number of uses or an expiry date. Any signed-in account can buy a one-year gift membership, which produces a code and a link. A gift addressed to a handle or an email address can be redeemed only by that account. Paid gifts do not expire unclaimed.
• When a trial or membership ends, paid features are suspended, never deleted, and you stay signed in with a free account. Shared collections fall back to their read-only link, editors stay listed but cannot edit, snapshot links show as temporarily unavailable, and the hosted calendar URL pauses. If you sync more than one device, you choose the one that keeps syncing; the others keep their local data and can export changes that were not synced. Renewing restores the same state and the same links. Your library on your device remains available. Switching to offline mode is your choice, never required.

Payments are processed by Stripe, our payment processor. The seller of record is QRAXISS LIMITED (company number 17394500), which appears as the seller on your receipt.

• If you ask within 14 days of your first yearly membership purchase, we refund it in full.
• To the extent permitted by law, renewals, gift memberships, and unused prepaid time are not refundable.
• To ask for a refund, email support@mediastash.app from the address on your account or with your handle.

Nothing in this section removes a right of withdrawal or refund that mandatory consumer law gives you.

Your library and anything you store with the Service remain yours. You grant us a limited, non-exclusive license to host, process, and transmit it solely to operate the Service for you, such as syncing it between your devices.

You are responsible for what you store and for having the right to store it. Keep your own backups: export your library from the app regularly. See the Privacy Policy for how we handle and delete account data.

If you share a collection, you choose who can see it. A collection shared by link can be seen by anyone who has the link, so share it only with people you trust with it. Shared collections hold only titles and the details described in the Privacy Policy, never your personal progress, ratings, or notes. We may take down a shared collection or link that breaks these terms.

Media Stash shows information and artwork from third-party providers such as TMDB, TVDB, IGDB (Twitch), and Open Library. That content belongs to those providers and their contributors and is subject to their terms.

Offline (local) mode. When you use Media Stash without an account, you supply your own provider keys and the app contacts those providers directly from your device. Media Stash is not a party to that relationship, and you are. You must read, accept, and follow every provider's terms of service, API terms, attribution and branding requirements, usage and rate limits, and privacy policy for each key you use and each service your device contacts, and you are responsible for keeping those keys valid and within their limits. Do not use Media Stash in a way that breaches them. We are not responsible for a provider suspending a key, limiting access, or changing its terms, or for how a provider handles the data your device sends it.

In account mode, Media Stash contacts providers on your behalf with its own keys. Their content is still subject to those providers' terms, and the limits in these terms apply to your use of it.

This product uses the TMDB API but is not endorsed or certified by TMDB. Provider data may be incomplete or inaccurate, and we do not control it.

You agree not to:

• break the law or infringe anyone's rights using the Service;
• probe, scan, or test the security of the Service without our written permission, or interfere with it, its users, or its rate limits and quotas;
• scrape, resell, or build a competing service from Media Stash-managed metadata, or use it other than through the app for your own use;
• access another person's account, or use automated means to create accounts or trials;
• upload malware or content designed to harm the Service or other people;
• share a collection, name, or description that is unlawful, abusive, or meant to harass or mislead other people.

Normal use stays well within our limits. We apply rate limits and storage quotas to protect the Service for everyone.

Media Stash is proprietary software. All rights in the apps, the websites, the Media Stash name and logo, and the Service are reserved by us and our licensors. We grant you a personal, non-transferable, revocable license to use the apps for your own personal use under these terms. You may not copy, modify, reverse engineer, or redistribute them except where the law allows it despite this restriction.

If you send us feedback or suggestions, you allow us to use them without restriction or compensation. We do not need, and you should not include, confidential information in feedback.

You can stop using the Service at any time and delete your account in Settings → Account. Deleting freezes the account at once: it is hidden from everyone and every session ends. It is deleted permanently after 30 days unless you cancel by signing in again before then. Your local library stays on your device.

We may suspend or end access to the account services if you breach these terms, if needed to protect the Service or others. When we remove an account for a breach, it follows the same 30-day period but you cannot cancel it yourself. Where reasonable, we will give notice and time to export your data. Sections that by their nature should continue to apply after the Service ends, such as disclaimers and limits of liability, will.

We may discontinue the Service or its account services. If we do, we will give at least 30 days' notice in the app or by email. During the notice period you can still export your library and account data. Using the apps locally, without an account, keeps working after the account services end.

The Service is provided “as is” and “as available”. To the fullest extent the law allows, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or secure, and we do not guarantee any level of uptime or availability. Titles, metadata, and artwork come from third-party providers, and we are not responsible for their accuracy, completeness, or availability. Some places do not allow certain disclaimers, so some of these may not apply to you.

To the fullest extent the law allows, we are not liable for indirect, incidental, special, consequential, or punitive damages, or for lost data, profits, or goodwill, arising from your use of the Service. Our total liability for any claim relating to the Service is limited to the fees you paid us for the Service in the 12 months before the claim. If you paid us nothing in that time, for example because you use only a free account, that limit is zero.

Nothing in these terms limits liability that cannot be limited by law, including for fraud or for death or personal injury caused by negligence, or removes rights you have as a consumer under mandatory local law.

These terms are governed by the laws of England and Wales, and the courts of England and Wales have jurisdiction over disputes about them. If you are a consumer, this does not take away the protection of the mandatory consumer laws of the country where you live, or any right those laws give you to bring a claim in your local courts.

We may update these terms. We will change the date above and, for material changes, give you reasonable notice before they take effect. If you keep using the Service after a change takes effect, you accept the updated terms; if you do not agree, stop using the account services and delete your account.

Questions: support@mediastash.app.